Vol. 15 No. 3 (2023): September-December

Articles

• Customer Relations in the Transportation Industry during Pandemic (Netnography Study on Instagram @kai121) 724 448

  Customer Relations, Customer Relationship Management Theory, Instagram, KAI, Railway Transportation

  https://doi.org/10.26623/themessenger.v15i3.5727

  Alifa Nur Fitri, Heni Indrayani

  178-194

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• The Intervening Role of Customer Satisfaction on the Relationship between Brand Prestige and Behavioral Intentions 1260 1043

  Brand Prestige, Customer Satisfaction, Behavioral Intentions, Café, PLS-SEM

  https://doi.org/10.26623/themessenger.v15i3.4991

  Jean Paolo G. Lacap, Sairen Khay Balatbat, Joelle Mhyeca Marie C. Malonzo, Marielle S. Alfaro, Harold R. Mungcal

  195-209

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• 3 Southeast Asian Governments’ Initial Crisis Rhetoric during the Covid-19 Pandemic in Online News 600 614

  Crisis-Rethoric, Pandemic, Frame Building

  https://doi.org/10.26623/themessenger.v15i3.9048

  Diyah Indiyati, Akmar Hayati Ahmad Ghazali, Yulanda Trisula Sidarta Yohanes, Siti Chotijah

  210-229

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• Exploring Cultural Conflict Resolution through Face Negotiation Theory in the Indonesian Film ‘Tarung Sarung’ 1213 879

  Intercultural Communication, Face Negotiation Theory, Cross-Cultural Understanding, Conflict Resolution

  https://doi.org/10.26623/themessenger.v15i3.7434

  Made Dwi Adnjani, Muna Yastuti Madrah, Ahmad Mujib

  230-242

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• Linking the Utilization of Clickbait Headlines and News Marketing Communication Strategy in Online Media 678 487

  Clickbait Headline, Marketing Communication, News, Online Media

  https://doi.org/10.26623/themessenger.v15i3.5824

  Rahma Santhi Zinaida, Siti Tanti Hardiyanti, Zaid Amin

  243-257

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