IMPLEMENTASI PROFILE MATCHING PADA PRIORITAS APPROVAL PENGAJUAN LAYANAN PREMIUM PADA PT. PLN (PERSERO) ULP SEMARANG BARAT

Authors

  • Aries Setiawan Universitas Dian Nuswantoro
  • Juli Ratnawati Universitas Dian Nuswantoro
  • Adi Prihandono Universitas Dian Nuswantoro
  • Ida Farida Universitas Dian Nuswantoro

DOI:

https://doi.org/10.26623/transformatika.v20i1.5187

Keywords:

approval, submission, premium, profile matching

Abstract

Premium services are useful for overcoming blackout problems that often occur in previous regular services, with this service customers will get energy services with very adequate supplies. The system for submitting regular service upgrades to premium services at PLN. ULP Semarang Barat so far has not been able to provide the appropriate decision regarding the customer to be approved for the right type of premium service (bronze, silver, gold and platinum). The level of accuracy resulting from testing 15 data on the old system assessment is 0.87%, this means that profile matching can be referenced as an assessment of granting approval for premium service submissions

References

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Published

2022-07-27

Issue

Vol. 20 No. 1 (2022): July 2022

Section

Artikel

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