Prediksi Kepuasan Mahasiswa dengan Menggunakan Algoritma C4.5 terhadap Pelayanan Akademik

Anief Rufiyanto, Muhammad Rochcham, Abdul Rohman

Abstract


Prediction of student satisfaction with academic services needs to be done to evaluate the performance of higher education institutions in the academic field, especially at Pandanaran University. In this study, using the Decision Tree C4.5 algorithm data mining method in classifying student data through a questionnaire on aspects of tangible, reliability, assurance, responsiveness and empathy. The results of classifying student data using the Decision Tree C4.5 algorithm produce a decision tree model with an accuracy value of 87.92% and AUC 0.990.


Keywords


Satisfaction; Student; Decision Tree; C4.5

References


Oktafianto, 2016, Analisis Kepuasan Mahasiswa Terhadap Pelayanan Akadmik Menggunakan Metode Algoritma C4.5, Jurnal TIM Darmajaya, vol 02, no.01 hal 1-11.

Budi Prijanto, Agustin Rusiana Sari, 2011, Analisis Tingkat Kepuasan Mahasiswa atas Layanan Akademik Berbasis Web, Prosiding Konferensi Nasional Sistem Informasi, Medan 25-26 Februari 2011

Budi Santoso, 2007, Data Mining Teknik Pemanfaatan Data Untuk Keperluan Bisnis, Graha Ilmu, Yogyakarta.

Eko Prasetyo, 2014, Data Mining Mengolah Data Menjadi Informasi Menggunakan Matlab, Penerbit Andi, Yogyakarta.

Suyanto, 2019, Data Mining Untuk Klasifikasi dan Klasterisasi Data Edisi Revisi, Informatika, Bandung.

Joko Suntoro, 2019, Data Mining Algoritma dan Implementasi dengan Pemrograman PHP, Elex Media Komputindo, Jakarta.

Retno Tri Vulandari, 2017, Data Mining Teori dan Aplikasi Rapidminer, Gava Media, Yogyakarta.

Sugiyono, 2002, Statistia Untuk Penelitian, Alfabeta, Bandung

Witten, 2007, Data Mining Complications: Overfitting Statistical modeling one atribut does all the work, Margan Kaufmann Publisher, Burlington.

Gorunnesco, 2011, Data mining: concepts, model and techques, Springer, Berlin.




DOI: http://dx.doi.org/10.26623/transformatika.v18i2.2692

Refbacks

  • There are currently no refbacks.


| View My Stats |

Jurnal Transformatika : Journal Information Technology  by  Department of Information Technology, Faculty of Information Technology and Communication, Semarang University  is licensed under a  Creative Commons Attribution 4.0 International License.