Prasetyo EA, Handayani F, Anisa, Mahpur M. Toxic Work Culture and Power Imbalance: A Qualitative Psychososial Study In the Contact Center Industry. PHILANTHROPY [Internet]. 2025 Oct. 27 [cited 2026 Jun. 28];9(2):169-83. Available from: https://journals.usm.ac.id/index.php/philanthropy/article/view/12506