Klinck, Goitseone, and Martha Esther Moraka. “Evaluating the Level of Employee Engagement in Strategy Implementation Using the Balanced Scorecard”. Jurnal Dinamika Sosial Budaya, vol. 21, no. 2, Dec. 2019, pp. 82-90, https://doi.org/10.26623/jdsb.v21i2.1698.