Soedarmadi, Soedarmadi, Indonesia
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Vol 17, No 3 (2019) - Articles
PENGARUH KUALITAS PELAYANAN INTI DAN KUALITAS PELAYANAN PERIFERAL TERHADAP WORD OF MOUTH MELALUI KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVENING (STUDI PADA BUS TRANS SEMARANG)
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