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Vol 3, No 1 (2019): Volume 3,Number 1,april 2019 THE IMPLEMENTATION OF KAIZEN TO IMPROVE AFTER SALES SERVICE IN GENERAL REPAIR (GR) WORKSHOP OF PT NASMOCO KALIGAWE SEMARANG Abstract  PDF
Muhammad Abdul Ghofur, Dian Triyani
 
Vol 2, No 2 (2018): VOLUME 2 ISSUE 2, 2018 CREATING CUSTOMERS’ SATISFACTION THROUGH TOTAL QUALITY MANAGEMENT (TQM) IN S1 STUDENTS OF MANAGEMENT DEPARTMENT OF ECONOMICS FACULTY OF XYZ UNIVERSITY Abstract  PDF
Ratna Wijayanti, Aprih Santoso, Yudhitia Dyah Sukmadewi
 
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